Payment Methods
Welcome to Naturaverdi (hereinafter referred to as "we" or "us"). We are dedicated to providing a secure and seamless online shopping experience for our bar stools, bar tables, dressing tables, and wardrobes. Please review our payment policies below.
Credit Card Payment Process
We currently accept credit card payments to ensure a convenient transaction process. We accept major credit cards, including Visa and MasterCard.
Process Initiation
When you are ready to purchase bar stools, bar tables, dressing tables, or wardrobes from our online store, simply navigate to the checkout page. Select "Credit Card" as your payment method. You will be prompted to enter your card details, including the card number, expiration date, and security code (CVC/CVV).
Payment Confirmation
Once you submit your payment information, the transaction will be processed immediately. Upon successful authorization, you will receive an order confirmation via email. This email serves as proof of your payment and acknowledges that we have received your order. If the transaction is declined, you will be notified on the screen immediately, and no funds will be deducted.
Security and Data Protection
We take the security of your personal and financial information very seriously.
Credit Card Security
All credit card transactions are processed through a secure gateway. We utilize Secure Socket Layer (SSL) encryption technology to protect your data during transmission. We do not store your complete credit card information on our servers. This ensures that your financial details remain confidential and secure against unauthorized access.
Our Privacy Policy
We are committed to protecting your privacy in accordance with applicable Australian privacy laws. The personal information you provide during the checkout process is used solely for processing your order and facilitating delivery. We do not share your payment details with unauthorized individuals or entities. For more details on how we handle your data, please refer to our full Privacy Policy page.
Dispute Resolution
We aim to resolve any billing issues amicably and efficiently.
Resolution Services
If you identify a discrepancy or have a concern regarding a charge from us, please contact our support team immediately. We will investigate the matter and work towards a resolution. Most issues regarding payments for our furniture items can be resolved directly through our customer service without the need for external escalation.
Additional Help
If we are unable to resolve a billing dispute to your satisfaction, you retain the right to contact your credit card issuer to initiate a query. We are committed to cooperating fully with payment providers to provide any necessary documentation regarding the transaction.
Communication and Support
We believe in transparent communication regarding all financial transactions.
Updating Information
We reserve the right to update our payment methods and policies to reflect changes in regulatory requirements or our operational procedures. Any significant changes to how we accept payments will be posted on this page. We encourage you to review this page periodically.
Billing Information Accuracy
To ensure the successful processing of your order, you must provide current, complete, and accurate billing information. If your billing information (such as billing address or phone number) does not match the records held by your financial institution, we may contact you for verification. This is a security measure to protect you from fraud. We reserve the right to cancel any order if the billing information cannot be verified.
Payment Authorization
By providing your credit card information, you authorize us to charge the designated amount for your order. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. Ownership of the products remains with us until full payment has been received and confirmed.
Contact Information
If you have any questions regarding our payment methods, please contact us using the details below:
Address: 238 AMELIA DR, GEORGETOWN, SC 29440-2287, United States
Phone: +1 (518) 903-0858
Email: client@naturaverdi.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)